1 reviews | Active since Aug 2015
Be Cautioned if you have been sequestrated
During July 2015 an amount of R5771 disappeared from the account which is linked to my standard bank account as a My Spouse Account.<br> It appears that Standard bank deducted a sum of money which was due prior to the sequestration of my husband some 13 years ago.<br> Despite numerous calls to the Prestige Help Line, phoning the Legal Department (who hang up the phone), numerous emails to the local branch and the Prestige Help Line and the Legal Department, there has been no communication from anyone. One Prestige Help Line individual advised that the money would be returned within 48 hours (that was 30 days ago). My husband and I have sought the Legal route against the bank for the return of the money, have received a court order in the Kimberley Magistrates Court and served a writ of execution on the bank. If this has not yet received their attention, I am at a loss as to what would. The next step herein will be the Consumer Protector and the Banking Ombudsman for Bad Business Practice. this is how much a bank at which I have banked for the Past 26 years cares and yet they continue to phone me to try and sell me new products. Appalling.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
