1 reviews | Active since Jul 2015
Be Carefull of this Bank
<p>I live on a farm in a rural area ,Telkom has stopped providing land lines and signal is very bad for cell phones , i have wireless comms for internet with a private company ,so most of my dealings is on the internet , especially banking , in the last two/three months i had a little short financial hickup ,</p> <p>They blocked my intenet transfer to the card , so on a few occassion sent a secure message telling them to let me transfer to the card ,which they ignored , then when the #$#$#$ hits the fan , then i get a call to say they have cancelled the card that i have held for a decade. </p> <p>It seems just to force me to pay the whole lot back in one go , if its not currency fixing its something else.</p>
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Complaint Resolution Centre
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Hi
As expected , the bank will not come to the party , THEY HAGGLING OVER WHAT THES SAY IS 6 MONTHS AND ALL THE TIME I HAVE BEEN TRYING TO MAKE AN ATTEMPT TO PAY MONTHS ,.
WATCH THIS SPACE , !!!!!!
Hi
As expected , the bank will not come to the party , THEY HAGGLING OVER WHAT THES SAY IS 6 MONTHS AND ALL THE TIME I HAVE BEEN TRYING TO MAKE AN ATTEMPT TO PAY MONTHS ,.
WATCH THIS SPACE , !!!!!!
Good day
Thank you for your hello peter post received.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Kabelo Molefe
Complaint Resolution Centre
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Good day
Thank you for your hello peter post received.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Kabelo Molefe
Complaint Resolution Centre
? Share Call: ***| ? Fax: *** | Tel no:***|
***
Guarantee nothing will come of this .( service request ********** 802 )
The aim of this bank is to make this more difficult for there client to give there money back and not fix the problem
I can pay all the arrears that they claim straight away and all will be sorted , but they want to make it
a big thing like the currency fixing!!!!! Whats the big deal pray tell , I think that they have clients that have bigger financial problems than me who can fix the arrears immediately ,but the bank is refusing to take this option.
Guarantee nothing will come of this .( service request ********** 802 )
The aim of this bank is to make this more difficult for there client to give there money back and not fix the problem
I can pay all the arrears that they claim straight away and all will be sorted , but they want to make it
a big thing like the currency fixing!!!!! Whats the big deal pray tell , I think that they have clients that have bigger financial problems than me who can fix the arrears immediately ,but the bank is refusing to take this option.
Good day
please note that Hello Peter won't allow you to post your personal details so i need you to forward your ID numbers to *** with title Hello Peter on the subject line.
we will be patiently awaiting your response.
Regard
Complaint Resolution Centre
? Share Call: ***| ? Fax: *** | Tel no:***|
***
Good day
please note that Hello Peter won't allow you to post your personal details so i need you to forward your ID numbers to *** with title Hello Peter on the subject line.
we will be patiently awaiting your response.
Regard
Complaint Resolution Centre
? Share Call: ***| ? Fax: *** | Tel no:***|
***
THIS IS YOUR COMPLAINTS ref ********** 802
THIS IS YOUR COMPLAINTS ref ********** 802
SPEAK TO Nkululeko Sithole
SPEAK TO Nkululeko Sithole
See they are very quiet now , it seems they dont want to sort it out .
The people from Standard bank who are put in customer service positions
do not have any authority in assisting anyway.
Its just a shame that i have had this card for more than a decade and many times i was 30/60 days late only now its a big train smash , Maybe need the money for fines for there part in the currency fixing saga on the news .
See they are very quiet now , it seems they dont want to sort it out .
The people from Standard bank who are put in customer service positions
do not have any authority in assisting anyway.
Its just a shame that i have had this card for more than a decade and many times i was 30/60 days late only now its a big train smash , Maybe need the money for fines for there part in the currency fixing saga on the news .
Still no response AS EXPECTED , i have recently sent them proof of a secure message on 1/2/2017 pleading for assistance , Is that what you call customer service , I will post the letter of proof on all social media that i can find so you all can see the bank for what they are ,Hipocrites
Still no response AS EXPECTED , i have recently sent them proof of a secure message on 1/2/2017 pleading for assistance , Is that what you call customer service , I will post the letter of proof on all social media that i can find so you all can see the bank for what they are ,Hipocrites
This bank wont engage to try and help as expected , guarentee many more people feel this way , i hope more will speak up, FNB is a better bank they also have issues but they try and stay true to there motto "how can we help you"
This bank wont engage to try and help as expected , guarentee many more people feel this way , i hope more will speak up, FNB is a better bank they also have issues but they try and stay true to there motto "how can we help you"