MZ
Mbali Z

1 reviews | Active since May 2019

03 Mar 2021, 21:33

Be careful of standard bank

Oh my God I just realized standard bank has been robbing me so today I had R3369 and I went to fill up petrol For 200 then I had 3169 now I wanted to buy airtime I logon to my cellphone banking I notice I have 2200 then I’m wondering if there was a debit order I missed when I check my statement they redid 3 transactions that I had already paid for and they are on the statement for those dates two which was on the 28th but it made the transactions again today plus yesterday Woolworths transaction went through again today.

This is not the first time this is happening but today I only picked up cause it’s a lot of money, but usually I will buy stuff during the month then the transaction goes through then again when I get paid on the 25th 1 or two purchases I made during the month will be paid again, I just get so confused but ignore it, I even said to myself everytime I buy something I will make a screenshot of the bank notification then wait again to see if it goes off again when I get paid but I always forget but now I realized that this is serious and it’s been happening I was not imagining things or getting confused it’s actually happening . 3 transactions that I already paid for went off again today like what on earth 3????

Standard bank must pay me my money and people must be careful.

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Replies (1)
Standard Bank
Standard Bank's reply03 Mar 2021, 23:14
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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