Be Aware Of a ******* Called Standard Bank

Item: Standard Bank
Rating: 1
Author: Waldo D

Standard Bank has been taking money from acc calling it an Honoring Fee, this has been happening from the Genesis of the account.

They have explained how a Cheque acc works and how these fees occur but that does, saying that they honour a fee that i made a purchase and i did not have enough funds available, which has never happened to my acc.

I produced an sms with i had made a R987.09 purchase and on the bank statement it said that i made a R790.00 and a seconds R197.09 which they said that i did not have enough funds for that and they charged me R132.00 fro that.

They have since returned those funds to me but for the same transactions that happened on many occasions they do not want to because its a lot of money

They said to me if i have a problem with these funds being taken from my Acc i should go to a Spar where i buy my groceries and deal with them regarding my Standard Bank Acc

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

27 Jun 2020, 05:32

Hello Waldo

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply27 Jun 2020, 05:32

Official