PL
Paul L
1 reviews | Active since Sept 2017
14 Apr 2023, 13:40
Bayside Joke
So my daughter has been using internet bank for years, when trying to log into internet banking it now says card not linked. So early visit to bank, they couldn't fix, got a new card, gives a the same error, the branch then gives me a cubicle and phones internet banking, internet banking then says I have to go to the branch to fix!!! Despite telling the agent several times that I AM at the branch I eventually gave up. It now seems there is NO solution to this problem, and Baysid branch have no clue how to fix.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Apr 2023, 14:03Dear Paul
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Apr 2023, 14:03
Official
Dear Paul
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
PL
Paul L's updateReviewer Update
18 Apr 2023, 16:27So, Standard Bank responded brilliantly to the above complaint, Bayside definitely came to the party as did head office as did their online department. My daughter now has access to internet banking and thanks to all involved, it was greatly appreciated
PL
Paul L's update18 Apr 2023, 16:27
Reviewer Update
So, Standard Bank responded brilliantly to the above complaint, Bayside definitely came to the party as did head office as did their online department. My daughter now has access to internet banking and thanks to all involved, it was greatly appreciated
Standard Bank's replyOfficial
18 Apr 2023, 16:35Dear Paul
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it. Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it. Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply18 Apr 2023, 16:35
Official
Dear Paul
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it. Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it. Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***