SJ
Sarah J

1 reviews | Active since Jan 2021

28 Jan 2021, 06:07

Basically been ignored

I have spoken on the phone twice about getting my house title deed after settling my bond years ago. I need the original document, not an emailed copy. I have been promised that it will be escalated, I have filled in an online query, nothing works. Please help.

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Replies (1)
Standard Bank
Standard Bank's reply29 Jan 2021, 00:32
Official
 Hello Sarah 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regardsComplaint Resolution Centre
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Best regards,