1 reviews | Active since Jul 2012

08 Aug 2016, 13:35

Bas service

<p>I would like to know why this bank has handed over a none existent debt for an account that is closed? Despite several phone calls and emails I still do not have any resolution and as usual it appears that no one is willing to help. The advice I was given was to inform the company, MBD, to call this bank. Great service...not. Despite have an email from a Nikita Singh informing me of a zero balance I am still be hounded. Maybe some internal communication would help!</p>

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Replies (1)
Standard Bank
Standard Bank's reply10 Aug 2016, 08:15
Official

Good day Mark

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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