PC
Philippe C

1 reviews | Active since Aug 2015

10 Aug 2015, 10:37

Bankster ride rough shod hiding behind FICA

The bank sent me a threatening sms with regards to freezing my account. I responded in writing requesting specific information to do with their threat - they never responded. They continued the threats and on each occasion I took the time to request clarity wasting many hours of my time. Despite having all the information they need in that my account has been with them for over 30 years and my home loan is also with them so this nonsense that they do not have the information is absolute incorrect. Furthermore I've been forced to pay (they just deduct it from my account) for services (overdraft facility fee) which I've never used.<br> I will be starting a protest action and request anyone who is fed up with these bankster's attitude to join me. It is time we stop this nonsense.

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Replies (1)
Standard Bank
Standard Bank's reply13 Aug 2015, 11:40
Official
Hello PhilippedeC,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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