1 reviews | Active since Sept 2011
BANKS Treats customers like *********?
On Thursday 12:00 i left KZN to Mozambique for business meetings lined up on Friday 4th. I crossed the boarder at Golela without any issues. After arriving at Goba boarder and getting the passport stamped, I presented the green registration document and was told i couldn't cross over without a letter from Standard Bank giving me permission. Imagine the sudden shock!!! They said it was a new requirement from this year, because I could cross over to Mozambique to sell my car and claim from the insurance!! This sudden shock, anxiety, frustration and panic was just too much. I raced to the second boarder and finally got through the 3rd boarder post, risking my life in those dark road with cattle and goats everywhere , and arrived at the hotel at 23:45. This is totally unacceptable, STANDARD BANK treating me like a ********, robbing me of my right to travel freely and denying me my rights while reserving all their rights to the hilt!!!!! What type of person would think up such a useless requests just to frustrate their customer? Standard Bank is so used to getting away with anything that everything else will go! when, where will Banks stop?
With reference to our telephonic conversation today, it was confirmed that detailed feedback was given to you.
Kind regards
Pearly James
Complaint Resolution Centre
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With reference to our telephonic conversation today, it was confirmed that detailed feedback was given to you.
Kind regards
Pearly James
Complaint Resolution Centre
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