1 reviews | Active since May 2016

03 Mar 2017, 14:50

Banks that are *******

<p>Standard bank took money out of my account and paid to a third party via debit order. I did not authorise it. Went to the branch and asked for it to be reversed. They gave me their word it owuld not happen again, this was end of Jan 2017. They charged me for their mistake in bank charges and reversal costs. I asked for the proof of agreement between me and the other company whereby I gave them permission to debit my account. </p> <p>Have not received this proof. </p> <p>Have not received my charges from the bank</p> <p>End of Feb 2017, same debit order different amount goes off my account and now I have to run to the branch to sort it out. Tired of standard bank now. </p> <p>Banking Ombudsman says I need to give Standard bank 14 dyas, they have forwarded my complaint onto standard bank over 4 days ago and still no response from Standard bank, once the Ombudsman realises I am right here, and finds against the bank, my lawyer has advised me I can take civil action (civil lawsuit) against the bank. I cannot believe that Standard Bank, such a big bank just does not care. </p> <p>Am going to post this on every platform and ensure people stay away from this bank. </p>

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Replies (1)
Standard Bank
Standard Bank's reply06 Mar 2017, 09:43
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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