banks need to step up

it is time that we start holding our banks accountable for their false promises and obscure advertising for too long banks and specifically Standard Bank create these campaigns that put them as the saviour of their customer, when in reality it is all about them.... the false sense of security they offered with a gap payment during covid was nothing more than a money making opportunity....the ************ constant sms offering to increase your credit card limit was nothing more than a money making plan ... and when it comes to customer support the fact that you have to wait 25min on a "customer care" line to even talk to someone just shows that it is all about them and they frankly do not care about the people who's money they hold ..... hard earned cash