LJ
Lynette J

1 reviews | Active since Jul 2010

03 Apr 2015, 07:46

Banks need to set up their verification.

There something very wrong with the verifying of beneficiary details.<br> When loading a beneficiary you would think the process you go though would check that the name and the banking account number match.<br> When recalling your error through the bank it is very difficult as the person who received the money in error will not refund you. (Totally dishonest )<br> The banks have to come up with a safer and better system to protect their customers.<br> I know this can be done.<br>

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Replies (1)
Standard Bank
Standard Bank's reply08 Apr 2015, 10:59
Official
Hello mand1sas,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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