banks attitude and failure to resolve an account

I bank with standard bank and together with Avis car rental th ebank made undue deductions from my account thus *******ing it and making it unsuable. i have been engaging with the bank since last year August on this matter, from a local branch in firchardspark in Bloemfontein, to the team leader in the loch logan branch in Bloemfontein to the bank heads office in Johanesburg, to this end the quiery has not been resolved and the bank officials Me Lebo Monare and Me Ajooda Joshina of :<br> Chargebacks: Queries and Escalations <br> Payment Processing Centre<br> Group Operations Shared Services<br> 6 Simmonds Street |1st Floor |Entrance 1 | Blue Pillar 3<br> Email: [Email Removed]<br> <br> has been sending me from pillar to post until i had to loose my cool in the last discussion, all i want is for the bank to reserve all charges due to me as tabled in the documents fowarded to them<br> <br>