RM
Rene M
1 reviews | Active since Jul 2011
14 Oct 2024, 19:26
BANKS ABUSE CLIENTS TIME
Standard Bank Kolonnade. On 4 Oct 2024 the wait before I was served was 1h20m Today I went into the same branch to collect my new Credit Card and after 1h15m I still wasn't served. I can tell a long tedious story, the bottomline is, if you had to wait in line at your local supermarket 1h20m to pay, you will not buy your groceries there anymore. Its because its easy to just buy your groceries elsewhere, with banking its a little different. To take your business elsewhere is very cumversome, and banks abuse this advantage buy just robbing you of your time. Its ludicrous to have to put 2hours aside for something as simple as collecting your new Credit Card
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Oct 2024, 20:03Hi Rene
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Oct 2024, 20:03
Official
Hi Rene
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Oct 2024, 12:14Hi Rene
Thank you for taking our call. We appreciate you taking your time to provide us with feedback. We will use this to improvement our service in the future.
We appreciate your patience and understanding.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call. We appreciate you taking your time to provide us with feedback. We will use this to improvement our service in the future.
We appreciate your patience and understanding.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Oct 2024, 12:14
Official
Hi Rene
Thank you for taking our call. We appreciate you taking your time to provide us with feedback. We will use this to improvement our service in the future.
We appreciate your patience and understanding.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call. We appreciate you taking your time to provide us with feedback. We will use this to improvement our service in the future.
We appreciate your patience and understanding.
Kind Regards
Standard Bank Hello Peter Team
***