RT
Robin T

1 reviews | Active since May 2014

29 May 2018, 14:04

Banking Woes

Standard Bank took it upon themselves to change my postal address on my bank statement. Called the call-centre a month ago to correct the error. Received this months statement and the address is still incorrect. (Why did Standard Bank change my postal address would my consent)????

0
Replies (2)
Standard Bank
Standard Bank's reply29 May 2018, 15:20
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply29 May 2018, 15:21
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***