MN
Marie N
1 reviews | Active since Mar 2023
25 Mar 2023, 16:55
Banking woes
From 22 March have been unable to make EFT payments - after spending 2.25 hours at the branch on two consecutive days, was told my account had been blocked - bank fault - sorry - now unblocked but will take 12-24 hours before I can use it. It is now 48 hours later and am still unable to make payments.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Mar 2023, 17:00Hi Marie
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Mar 2023, 17:00
Official
Hi Marie
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
29 Mar 2023, 16:23Hi Marie
Thank you for taking my call.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking my call.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply29 Mar 2023, 16:23
Official
Hi Marie
Thank you for taking my call.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking my call.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team