BN
Beki N
1 reviews | Active since Jan 2014
23 Jun 2015, 12:18
Banking with Standard Bank is Moving Backwards
A very simple request has turned out to be a complicated tedious request. I need my EAP (account transfer limit ) increased. I've been in the bank numerous times and the feedback is that they need to check the source of funds which can take up to 7 working days. <br> <br> Is it not bad enough that I had to<br> 1. Drive to the branch to get my new card after the old one expired ( Fnb delivers).<br> 2. Drive back to the branch to set my payment limits ( Internet banks looks fancy with no value functionality).<br> 3. Recreate new beneficiaries after I got a new card.<br> <br> Now you're asking me to wait a week to increase my transfer limit.....WOW<br>
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Replies (1)Standard Bank's replyOfficial
23 Jun 2015, 14:52Hello Ncubebeki,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply23 Jun 2015, 14:52
Official
Hello Ncubebeki,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
