NT
Natalie Toft-Nielsen

1 reviews | Active since Jun 2020

10 Jun 2020, 15:29

Banking staff that go the extra mile!!!!

Two wonderful ladies that helped me sort out some issues I was having with my account and cancelled debit orders that kept being debited. They worked hand-in-glove and recommended I close it and open a new one. I don't remember the names but they know who they are. They never questioned what i said or get money out of me. They were able to get me a new type of account and I never had to pay in the money I had lost which was a great fear but only tried to help me. The branch is well organised and managed including wrt Covid-19. Well done!!

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Replies (1)
Standard Bank
Standard Bank's reply10 Jun 2020, 16:11
Official
Hello Natalie

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with us.

Kind regards

Complaint Resolution Centre
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