1 reviews | Active since Mar 2013
BANKING SECURITY AT RISK
The amateurish way Standard Bank handled the updating of my cell phone number has put my BANKING SECURITY AT RISK. Add to this the waste of time and utter frustration in dealing with incompetence. To top it all the same mess was created when I wanted to change my email address a while ago. The banks are forever telling their clients that their fees are so exorbitant because of the high cost of their excellent systems. I had a taste of this excellent system and I feel like vomiting.<br> <br> All you ever hear from client services is the scripted \We sincerely apologise for the inconvenience caused". You can tell them that you are juggling 10 dinosaurs and they will still come up with the sincerely apologise story. After telling the person at client services that this mess is going on HelloPeter"
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
