JA
Joe A
1 reviews | Active since Jul 2017
27 Jan 2020, 15:35
Banking loosing the plot.
Been sitting in the branch now for 90 minutes. Still no sign of being helped by a consultant. Service is appalling. Queues everywhere.
Helpful (0)
Replies (3)0
Replies (3)JA
Joe A's updateReviewer Update
27 Jan 2020, 15:53Still awaiting help. One of the only two consults has been doing admin for 30 minutes now. No one is even “consoling” about the relay. No one seems to care.
JA
Joe A's update27 Jan 2020, 15:53
Reviewer Update
Still awaiting help. One of the only two consults has been doing admin for 30 minutes now. No one is even “consoling” about the relay. No one seems to care.
JA
Joe A's updateReviewer Update
27 Jan 2020, 16:04Still no help. It’s a nightmare.
JA
Joe A's update27 Jan 2020, 16:04
Reviewer Update
Still no help. It’s a nightmare.
Standard Bank's replyOfficial
29 Jan 2020, 03:01 Hello Joe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Best regards,
Standard Bank's reply29 Jan 2020, 03:01
Official
Hello Joe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,