LN
Lwandile N

1 reviews | Active since Dec 2023

20 Dec 2023, 11:08

BANKING INVESTMENT SCHEMES WITH CONSENT!

I am truly and utterly livid at the turn-around time of Standard Bank's service on the Estate late deceased department!!!!!!!!!!

I've have spoken to MBALI NGWENYA at the call centre where I was promised that the money will have been paid 2 weeks prior to this review. I am still waiting on the EMPTY PROMISES of STANDARD BANK!!!!!! She referred me to the team leader, Lehlohonolo Dlamini, who is supposed to oversee this account but fails to take my calls every time I call!

As a black South African i was supposed to have done a very important family ritual, but my siblings and I are financially crippled and cannot do anything without the money left for us.

FOR WHAT IT IS WORTH, I WANT THE SOUTH AFRICAN PEOPLE TO KNOW THAT THESE PEOPLE WHO WORK FOR STANDARD BANK ARE *****ING OUR INHERITANCE MONEY AND ARE USING DELAY TACTICS TO ACCOMPLISH THEIR *****ULENT SCHEMES IN THE NAME OF INVESTMENT! I AM TRULY DISGUSTED IN THAT THEY CANNOT EVEN GIVEN US CONSENT TO USE THE MONEY!

I have taken the liberty of including the estate late no Estate no. 006999/2023

Please call me on my cellphone number: ***. I need an URGENT RESOLVE TO THIS MATTER!

I am very certain that i am not the only one being cheated out of my money! it is sick!

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Replies (2)
Standard Bank
Standard Bank's reply20 Dec 2023, 11:41
Official
Hi Lwandile

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
*** 
Standard Bank
Standard Bank's reply22 Dec 2023, 14:03
Official
Hi Lwandile

Thank you for taking our call. As advised, the matter is still under investigation, and we will provide feedback once received.

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank Social Media Team