Banking in the Dark Ages

I have been banking with Standard Bank for over 50years. I recently requested an increase to my credit card limit. I was informed that I needed to supply copies of my pay slips and a monthly expenses schedule. I explained to the person attending to my request that I was retired and my pension along with additional monthly income from consulting work I do goes into my account each month. I suggested that they could view my account and and see what goes in, what goes out and what the month end balance is each month. I'm sure this would give a far more accurate account of my finances. They could also see that my credit card account is settled in full each month ! BUT NO ! They cannot do that - I think Standard Bank needs to step into the 21st century and realise the "one size fits all scenario" is from the dark ages. Time for me to find a new bank that is not operating in the dark ages !!