Banking has been made unpleasant and disappointing.

Good day,

I have called 3 different people from standard bank since MONDAY, not a single one has answered one of my calls. They give me their number to call incase there is a problem, they make promises to do follow up calls starting from this week but still nothing. I haven't even received an sms regarding the process of my card. They ordered my card last week Monday and they promised 3-5 days delivery. Where the hell is my cheque card. This has lead to me being dependent on my credit card which has damaged my credit score due to bad credit utilization has been displayed poorly on my credit report. I really don't know what is is with you guys at Standard Bank, your banking services are trash, your customer service is trash, your ways are of doing basic things are trash. This is my last with you guys being my banker and I will close my account immediately because even other competitive banks are already offering me better services without me being a client. I want nothing to do with this useless banking institution because no matter what I want to do with anything banking it ends up with me catching the bitter end of the stick. The hello Peter Standard bank team also gave me their number to call back on but guess what, they do not pick up either. At the end of the day, any company should want to provide the necessary services and goods to their clients needs, but once again Standard bank has not failed at dissapointing me. Such simple tasks to be carried out by a multi billionaire company with thousands of employees seems like asking a blind person to see. ***********, unskillful, unprofessional and incapable staff and systems is what you guys have. I would ask you guys to fix all these problems, but I doing that has led me to putting you on Hello Peter again for trying to fix the previous problem. I really don't know what to do with you guys besides go to a bank that actually cares and provides for their clients. Dealing with Standard bank has affected my life in various areas in such a negative way, and I couldn't be any more upset about this.