1 reviews | Active since Aug 2016
Banking Error
Standard Bank: I went on to computicket to make a purchase. the transaction went through as I got an sms and it reflects on my bank statement.
I called standardbank 3 times: 1. they cant help; 2. its reversed but writes it cannot be done on their side;3. has to be escalated as three separate calls.
How can a banking system make such errors? This is the second incident in 4 weeks with Standardbank and I am concerned of their banking platform.
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,