YM
Yvonne M

1 reviews | Active since May 2015

31 Mar 2020, 09:11

Banking app not working

Good morning I’m trying to log into my bank app and I’m unable to do so. Can the bank please advise when the problem will resolved. Thank you.

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Replies (2)
Standard Bank
Standard Bank's reply31 Mar 2020, 10:20
Official
Dear Yvonne
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  Kind regards  Complaint Resolution Centre *** *** 
Standard Bank
Standard Bank's reply09 Apr 2020, 09:28
Official
Hello Yvonne

Thank you for allowing us the opportunity to look into your matter.

As per your e-mail today 09 April 2020, you advised that the matter was resolved.

Kind regards
Complaint Resolution Centre
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