1 reviews | Active since Dec 2016

08 Sept 2020, 09:08

Banking App

I transfer money on sunday to my daughters capitec account with immediate effect and until today she did not recieve any thing. I phoned the customer service of Standard Bank and the lady ask me to hold the line. I held the line for 30 minutes and end the call. Can u please help me?

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Replies (3)
Standard Bank
Standard Bank's reply08 Sept 2020, 11:19
Official
Dear Cornelia

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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's update08 Sept 2020, 11:23
Reviewer Update
Thanks
's update08 Sept 2020, 16:23
Reviewer Update
What about the extra money you took for immediate clearance? You only pay the R800 so i have to pay again for immediate clearance.