YM
Yvonne M
1 reviews | Active since May 2015
20 Jun 2025, 10:25
Banking app
Good day I am disappointed by Standard Bank , the app was a nightmare today. The Otp was sent for every transaction I don’t know if is the new security feature which was not mentioned to me. What annoys is the Otp was now sent to my email which never arrived the same as my proof of payments . Can this be sorted as it inconveniences .
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Replies (1)
Standard Bank's replyOfficial
20 Jun 2025, 10:31Good day Yvonne,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jun 2025, 10:31
Official
Good day Yvonne,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***