bR
brenda R
1 reviews | Active since Jul 2024
24 Jul 2024, 12:51
Banking App *****
On the 12 June my app was hacked and money was ****** from my account. I reported the matter to standard bank and a ***** case was open. I got a message from standard bank that the case was concluded. I called standard bank many times and I didn't get any feedback for 3 weeks. After almost two months of waiting for my money and feedback I'm told standard refuse to refund me my money. I must wait for another bank.standard bank 🚮🚮🚮🚮🚮🚮🚮
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
24 Jul 2024, 13:02Good day Brenda.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jul 2024, 13:02
Official
Good day Brenda.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
