MM
Marianne M

1 reviews | Active since Oct 2015

28 Jan 2016, 15:28

BANKING ACCOUNT

********** LINE SENT ME A SMS INFORMING THERE ARE ACTIVITIES ON MY ACCOUNT AND I NEED TO CONTACT MY BRANCH WHICH I DID. THAT IS WHERE MY PROBLEMS STARTED. A NEW ACCOUNT WAS OPENED , ONLY TO BE INFORMED THAT IT WAS A DORMANT BUSINESS NAME ON IT WHICH ACCORDING TO THE CONSULTANT AND HER MANAGER WILL BE SORTED OUT WITHIN 48 HOURS. NEEDLESS TO SAY IT IS STILL NOT SORTED. I EVEN GOT ANOTHER CARD WITH A NEW ACCOUNT NUMBER WHICH IS NOT WORKING PROPERLY. EVERY TIME I GO TO THE BANK AND SPEND HOURS THERE WITHOUT ANY SUCCESS. TODAY WAS THE LIMIT AFTER HAVING CONSTANT PROBLEMS WITH SWIPING MY CARD OR MY INTERNET BANKING. SOMEHOW MY LIMITS JUST DISAPPEAR OR MY INTERNET BANKING IS CANCELLED. <br> WHEN TALKING TO THE CONSULTANT TODAY I WAS INFORMED THAT I MAY NOT USE MY MONEY IN THE ACCOUNT THAT IS ON THE DORMANT BUSINESS AS IT IS NOT MINE . WHAT DO I HAVE TO DO TO GET SOMEONE TO SORT IT OUT AS NOT ONE OF THE MANY COMPLAINTS THAT WAS LODGED HELPED.<br> IT IS SCARY TO TALK TO THESE CONSULTANTS AND GET THE CONFUSION. IF THEY DONT KNOW HOW TO SOLVE IT WHY CREATE THE PROBLEM. THEY OPENED THE ACCOUNT , THEY PROMISED IT WILL BE SORTED OUT AND NOW AFTER 2 MONTHS STILL NOTHING HAS BEEN DONE..<br>

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