cC
claude C
1 reviews | Active since Mar 2015
09 Mar 2015, 22:10
banking a/c frozen
Tried to open my Internet banking account.No information.<br> Contacted call centre.they said I should have received an sms<br> regarding my account.No message received by me.<br> the lady at call centre informed me without a reason that my <br> account had been frozen.<br> At least they Should have informed me.<br> Ihave been a customer at the bank since 1970-<br> I suppose the reason will be computer error.<br> im supposed to be a Prestige customer with a few priveleges.<br> BS-I have never been informed by the bank who my Prestige banker is.<br> Call this service.?<br> <br> <br>
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Standard Bank's replyOfficial
10 Mar 2015, 10:18Hello retiredtired66,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply10 Mar 2015, 10:18
Official
Hello retiredtired66,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***