MN
Michelle N

1 reviews | Active since Aug 2023

16 Oct 2023, 15:17

Banking *******

I have a business account and these guys are pathetic at customer service. U can never get ahold of them on the business line, the bankers don't return your calls or respond to your mails. They have locked my business account and I am losing revenue while they're earning interest on it. Take your business accounts elsewhere, not Standard bank it'll be the biggest mistake!!

0
Replies (2)
Standard Bank
Standard Bank's reply16 Oct 2023, 15:20
Official
Hi Michelle

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply18 Oct 2023, 10:46
Official
Hi Michelle

Please note that we tried contacting you but we are unable to get hold of you. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***