SP
Selvasagren P

1 reviews | Active since Mar 2015

13 Mar 2015, 19:15

banking

GOOD DAY :<br> <br> <br> <br> 1.ON 2015-02-28 ,I TRIED TO WITHDRAW A SUM OF R5000 RANDS (FIVE THOUSAND) FROM A STD BANK ATM MACHINE.<br> <br> 2.WHILE PROCESSING THE TRANSACTION THE ATM SWITCHED TO ,\TEMPORARY OUT OFF ORDER "MODE .<br> <br> 3.NEITHER MY CARD NOR THE REQUESTED FUNDS WERE GIVEN TO ME.<br> <br> 4.I TELEPHONICALLY CANCELLED MY STD BANK CARD.<br> <br> 5.I WAITED AT THE ATM TO SEE IF PERAPHS SOMEBODY WOULD INTERFER WITH THE MACHINE.ON ONE DID SO.<br> <br> 6. I THEN PROCEEDED TO STD BANK OUTSIDE GATEWAY "

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Replies (1)
Standard Bank
Standard Bank's reply16 Mar 2015, 13:46
Official
Hello denverpillay,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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Best regards,