GM
Gugu M

1 reviews | Active since Mar 2017

25 Mar 2026, 19:08

Bank withholding vehicle papers 2 years after settling account

My husband and I finished paying off the car in 2024. I’ve been requesting the vehicle papers since 2024, calling every month and till to date (2026 March) we haven’t received the papers/

0
Replies (1)
Standard Bank
Standard Bank's reply26 Mar 2026, 07:07
Official
Dear Gugu, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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