TM
Teboho M
1 reviews | Active since Aug 2020
19 May 2021, 08:12
Bank with Standard Bank at own risk
Standard Bank has pathetic service and takes its clients for granted! A payment from a Standard Bank account to ANOTHER Standard Bank (on a weekend) takes a ****** 24 Hours to reflect. This is ridiculous given it's the SAME BANK, payments to other banks on different continents happen immediately!
This is an example of the bank doing what it wants with no regard for customer experience or service.
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Standard Bank's replyOfficial
20 May 2021, 00:45Hello Teboho
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 May 2021, 00:45
Official
Hello Teboho
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
C***
C***