ZM
Zanele M

1 reviews | Active since May 2010

29 Jan 2015, 16:32

Bank with anyone else but Standard Bank

Standard bank investigation concluded that I had compromised my own account, that is why funds were removed from my ac**** and the bank will not be reimbursing me. This is after I sent an email to find out if the link I had gone through was compromised, they responded the following day and the damage was already done. None of what I questioned was responded to yet a conclusion was reached.<br> <br> Standard bank has the worst security safety controls, most delayed and unprofessional service I've ever experience. Extreemly disheartening, I would never recommend that bank to anyone.<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply30 Jan 2015, 08:40
Official
Hello Zanelema,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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