kK
kubhekakhanyisile K

1 reviews | Active since Mar 2017

10 Nov 2021, 15:25

Bank trying to ripp me off

Standard bank wants to charge me to get another card when my card is less than three months in perfect condition but doesn't tap. I got the card and it tapped to pay but a certain debit did not go through. When I called to get that fixed the card stopped tapping. How is this a me problem

0
Replies (1)
Standard Bank
Standard Bank's reply10 Nov 2021, 16:21
Official
Dear  Khanyisile K 

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
*** ***