KS
Kavitha S

1 reviews | Active since Feb 2011

02 Jun 2016, 11:18

Bank that is ********** , with Pathetic Customer Service

<p>Standard Bank **********ly deducted money out of my account and could not explain why when it was queried. I am to date still waiting for feedback and money to be returned to me. I spoke to a bunch of *********** people who could not help , were useless and kept wasting my time and costing me money in calls. Best option is to move your account to a more competent bank!</p>

0
Replies (2)
Standard Bank
Standard Bank's reply02 Jun 2016, 14:01
Official

Good day Kavitha Sivanath

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply08 Jun 2016, 09:55
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 08 June 2016.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***