JR
Juta R

1 reviews | Active since Jul 2023

21 Jul 2023, 15:52

Bank Suspended

I will never share Standard Bank or recommend it to anyone, because it's unfaithful and unprofessional. The blocked my Bank account after receiving money investment income not informing me first or alerting their customer what they need is our money they don't even know their work those staff I called to assist me but nothing happened.Instead of blocking the sender account and investigate they block receipt account how come and it's been two weeks now not going to work, not paying my expenses etc. I'm disappointed by Standard Bank and i don't think nobody will love to save their money with you, ************* Bank in South African

0
Replies (32)
JR
Juta R's update21 Jul 2023, 15:53
Reviewer Update
Please unblock my Account now, I want to use my money
Standard Bank
Standard Bank's reply21 Jul 2023, 16:07
Official
Hi Juta

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
JR
Juta R's update21 Jul 2023, 16:18
Reviewer Update
Will see they always say that,hope this consultants knows their work.After my Bank goes normal I wil reply on this say now it’s fine if not i will keep spreading truth 🤦🏾♂️ You guys are unfaithful
Standard Bank
Standard Bank's reply21 Jul 2023, 16:22
Official
Hi Juta

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, Standard Bank Hello Peter Team*** 
JR
Juta R's update21 Jul 2023, 16:31
Reviewer Update
I will be waiting
Standard Bank
Standard Bank's reply21 Jul 2023, 16:53
Official
Hi Juta

Thank you.

Kindest regards, Standard Bank Hello Peter Team*** 
JR
Juta R's update21 Jul 2023, 17:28
Reviewer Update
What does this mean just received this message now 👇🏾

Standard Bank: Service request no. *** due on 28.07.2023 is now open. Queries? ***
JR
Juta R's update21 Jul 2023, 17:54
Reviewer Update
So it’s gonna take me more days from today to 28 July 2023 🤦🏾♂️It’s gonna be the whole month not going to work and how am I going to pay my expenses,you guys don’t think for people seriously but need money from people
Standard Bank
Standard Bank's reply21 Jul 2023, 18:33
Official
Hi Juta

We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***  

JR
Juta R's update22 Jul 2023, 08:37
Reviewer Update
Even today no help,come on Standard Bank stop this games your playing.If you guys can’t assist me let me know I can’t live like this
Standard Bank
Standard Bank's reply22 Jul 2023, 08:41
Official
Hi Juta

We apologise for the delay getting back to you. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
JR
Juta R's update22 Jul 2023, 08:49
Reviewer Update
What Is the word now? Now it’s been two weeks saying it’s now also yesterday you guys said now 🤦🏾♂️I think Standard Bank must hire well trained employees to avoid such things,we can see this is a connection your stuff and consultants you hire guys they don’t know their work
Standard Bank
Standard Bank's reply22 Jul 2023, 09:01
Official
Hi Juta

We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
JR
Juta R's update22 Jul 2023, 09:02
Reviewer Update
This messages are also a copy and paste messages,one messages all the time
Standard Bank
Standard Bank's reply22 Jul 2023, 09:23
Official
Hi Juta

Please note that our team will you and assist further. 

Kindest regards, Standard Bank Hello Peter Team*** 
JR
Juta R's update22 Jul 2023, 10:30
Reviewer Update
When now ?
Standard Bank
Standard Bank's reply22 Jul 2023, 10:50
Official
Hi Juta

We will contact you today.

Kindest regards, Standard Bank Hello Peter Team*** 
JR
Juta R's update22 Jul 2023, 11:09
Reviewer Update
Help me today not only contacting me today I repeat contact me when you guys finished helping me today please
Standard Bank
Standard Bank's reply22 Jul 2023, 12:31
Official
Hi Juta

Thank you we will do.

Kindest regards, Standard Bank Hello Peter Team*** 
JR
Juta R's update22 Jul 2023, 17:39
Reviewer Update
What time is it now 🤔you guys are unfaithful and unreliable,you lie saying I will get call and help together
JR
Juta R's update23 Jul 2023, 05:53
Reviewer Update
Still waiting even today 🤦🏾♂️
Standard Bank
Standard Bank's reply23 Jul 2023, 13:11
Official
Hi Juta

Please note that we are still waiting for the feedback from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
JR
Juta R's update25 Jul 2023, 09:07
Reviewer Update
Today is Tuesday still no help and feedback 🤦🏾♂️
JR
Juta R's update25 Jul 2023, 09:07
Reviewer Update
You guys are useless
Standard Bank
Standard Bank's reply25 Jul 2023, 10:19
Official
Hi  Juta

We apologies for delay. our team is still busy with the matter. We will provide feedback as soon as possible.

Kindest regards, Standard Bank Hello Peter Team*** 
JR
Juta R's update28 Jul 2023, 11:36
Reviewer Update
Now it’s been three weeks no assistant and call I can’t pay rent,groceries and no transportation fees to go to work.Standard Bank Put this on your shoes
Standard Bank
Standard Bank's reply28 Jul 2023, 12:12
Official
Dear Juta 

We will follow up with our team and we will be in touch with further feedback.

Our sincere apologies for the inconvenience caused.

Have a great day further.

Kindest regards, Standard Bank Hello Peter Team*** 


Standard Bank
Standard Bank's reply28 Jul 2023, 12:20
Official
Dear Juta

We sincerely apologize for the inconvenience.

We will follow up with our team.

Kindest regards, Standard Bank Hello Peter Team*** 





JR
Juta R's update29 Jul 2023, 11:02
Reviewer Update
Should I sleep at the streets?eat on the Garbage?because even today I can’t pay rent and buy grocery and go to work
Standard Bank
Standard Bank's reply29 Jul 2023, 11:09
Official
Good Day Juta 

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Thank you.

Kindest regards 
Standard Bank Hello Peter Team 
***
JR
Juta R's update30 Jul 2023, 01:35
Reviewer Update
I’m still waiting
Standard Bank
Standard Bank's reply30 Jul 2023, 08:37
Official
Good Day Juta 

Rest assured our team is working around the clock to ensure that your query gets resolved. 

the team will be in contact with you.

Kind Regards 
Standard Bank Hello Peter Team
***