Bank statements - insufficient detail on transactions

Item: Standard Bank
Rating: 2
Author: Charles B

Standard Bank went from the monthly statement reader striata_reader, which was never effective to open emailed bank statements...

Standard bank have now moved to *.pdf files, much like my Nedbank statements

But every statement I get from Standard bank is 1 page and generally reflecting from the 15th of each month. First 2 weeks of activity are always absent

Can this be rectified and for good service, send through 1 long statement for all activity since this change over to date?

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

10 Dec 2020, 14:59

Dear Charles

Thank you for posting your comments.

Your matter has been escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply10 Dec 2020, 14:59

Official

Dear Charles

Thank you for posting your comments.

Your matter has been escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

24 Dec 2020, 08:53

Hello Charles

Thank you for bringing your concerns to our attention.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply24 Dec 2020, 08:53

Official

Hello Charles

Thank you for bringing your concerns to our attention.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards
Complaint Resolution Centre
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