SM
Samke M

1 reviews | Active since Mar 2021

16 Mar 2021, 18:43

Bank statement

Hi I visited standard bank umlazi ka Mnyandu to get a statement for 2013 for personal reason.The guy that helped me told me I will receive an sms I haven’t received that sms guy advised that the statement will be of charge in which I was well aware but I haven’t received my statement and it urgent. The guy didn’t show no remorse he wasn’t wearing a badge that is why I couldn’t get his name

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Replies (1)
Standard Bank
Standard Bank's reply17 Mar 2021, 02:13
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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