*********** bank: Standard Bank

I have a home loan with Standard Bank& I have been receiving messages that my loan is in arrears at first I thought it was a mistake until, I made a follow-up and I was referred to collections. I explained that I do not understand why I am having arrears whereas the initial installment is deducted from persal and the remaining from my account since I bank with them. They promised that they will fix the mistake until today. To my surprise I have received a statement which shows that I am in arrears for 30 days and bear in mind that I have been receiving these messages since November 2023 but the arrears are still for 30 days and that on its own does not make sense. Stay away from this *********** bank . If i knew that they are bad news, I wouldn't have move to them.