NP
Nwabisa P
1 reviews | Active since Dec 2018
07 Sept 2023, 12:56
**** Bank 🏦 STANDARD BANK
Standard Bank Is a **** Bank 🤞🏾🤞🏾🤞🏾..I have been banking with for 6 years and for 6 years I have be complaining about the UCount that have been taking my money for what I do not know and I have never used the UCount.If I go to them they give me a number to call to cancel it ,I called that number ever since but my UCount was never cancelled even if I go to the Bank.Now I want them to close my account ,i must pay the account before they can close it.And I was given a UCount card now to spend the Points of R200 🙆🏽🙆🏽🙆🏽.I mean live I have been paying R25 every Month for UCount I have never used now the UCOUNT have R200 points I must spend Amen…As for the Policy they can keep it and use that Policy money and pay the account and add the UCount points and close that I count because I’m not doing the up and down again as if I have nothing to do…Yooo I’m disappointed and tired of doing up and down…
Helpful (0)
Replies (19)0
Replies (19)
Standard Bank's replyOfficial
07 Sept 2023, 13:00Dear Nwabisa
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Sept 2023, 13:00
Official
Dear Nwabisa
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Sept 2023, 17:21Dear Nwabisa
Our team tried calling you just now to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you just now to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Sept 2023, 17:21
Official
Dear Nwabisa
Our team tried calling you just now to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you just now to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Sept 2023, 12:25Dear Nwabisa
Our team has tried calling you twice to no avail.
Please confirm a convenient time we may contact you.
Alternatively please review the email sent and respond accordingly.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team has tried calling you twice to no avail.
Please confirm a convenient time we may contact you.
Alternatively please review the email sent and respond accordingly.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Sept 2023, 12:25
Official
Dear Nwabisa
Our team has tried calling you twice to no avail.
Please confirm a convenient time we may contact you.
Alternatively please review the email sent and respond accordingly.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team has tried calling you twice to no avail.
Please confirm a convenient time we may contact you.
Alternatively please review the email sent and respond accordingly.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Sept 2023, 14:49Dear Nwabisa
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply08 Sept 2023, 14:49
Official
Dear Nwabisa
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
NP
Nwabisa P's updateReviewer Update
01 Oct 2023, 21:56I want nothing to do with this Bank but they keep calling me for Policies 🤔🤔🤔…I went to the Branch to cancel My Cheque account, instead of cancelling my account the give me UCount card to spend my points as if I want the points..I was also told to go to Prominade to cancel my Accounts but while I was in the Bank I was never told that…STANDARD BANK 🏦 Wenu…
NP
Nwabisa P's update01 Oct 2023, 21:56
Reviewer Update
I want nothing to do with this Bank but they keep calling me for Policies 🤔🤔🤔…I went to the Branch to cancel My Cheque account, instead of cancelling my account the give me UCount card to spend my points as if I want the points..I was also told to go to Prominade to cancel my Accounts but while I was in the Bank I was never told that…STANDARD BANK 🏦 Wenu…
NP
Nwabisa P's updateReviewer Update
01 Oct 2023, 21:57Time Wasters
NP
Nwabisa P's update01 Oct 2023, 21:57
Reviewer Update
Time Wasters
Standard Bank's replyOfficial
02 Oct 2023, 08:03Dear Nwabisa
Thank you for responding to our inquiry. Please be reminded that our Ucount team has forwarded you an email and would like you respond directly to them since the matter has been escalated to them for resolution.
Please feel free to reach out to our team should you have any further concerns.
Kindest regards
Standard Bank Social Media Team
***
Thank you for responding to our inquiry. Please be reminded that our Ucount team has forwarded you an email and would like you respond directly to them since the matter has been escalated to them for resolution.
Please feel free to reach out to our team should you have any further concerns.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply02 Oct 2023, 08:03
Official
Dear Nwabisa
Thank you for responding to our inquiry. Please be reminded that our Ucount team has forwarded you an email and would like you respond directly to them since the matter has been escalated to them for resolution.
Please feel free to reach out to our team should you have any further concerns.
Kindest regards
Standard Bank Social Media Team
***
Thank you for responding to our inquiry. Please be reminded that our Ucount team has forwarded you an email and would like you respond directly to them since the matter has been escalated to them for resolution.
Please feel free to reach out to our team should you have any further concerns.
Kindest regards
Standard Bank Social Media Team
***
NP
Nwabisa P's updateReviewer Update
18 Oct 2023, 14:54As for Standard Bank Yoooo I was called by the Prominade Manager who wanted me to come to Prominade Branch to close my account.She even said she will reverse the UCount money when I come..But to my surprise the money was reversed R1631 and my Errors were R700 something..Now she denied that she said she will reverse the money when I come to the bank to close my account with that attitude NXAAA as if it was Standard Bank Money or hers it’s my Money Moos nxaaaa.Standard Bank can keep or Cancel that Policy…I Hate the Name Standard Bank nxaaaa…
NP
Nwabisa P's update18 Oct 2023, 14:54
Reviewer Update
As for Standard Bank Yoooo I was called by the Prominade Manager who wanted me to come to Prominade Branch to close my account.She even said she will reverse the UCount money when I come..But to my surprise the money was reversed R1631 and my Errors were R700 something..Now she denied that she said she will reverse the money when I come to the bank to close my account with that attitude NXAAA as if it was Standard Bank Money or hers it’s my Money Moos nxaaaa.Standard Bank can keep or Cancel that Policy…I Hate the Name Standard Bank nxaaaa…
NP
Nwabisa P's updateReviewer Update
18 Oct 2023, 14:55Thank You to the lady that assisted me 👏🏾👏🏾…As for Manager M***m
NP
Nwabisa P's update18 Oct 2023, 14:55
Reviewer Update
Thank You to the lady that assisted me 👏🏾👏🏾…As for Manager M***m
Standard Bank's replyOfficial
18 Oct 2023, 14:58Good Day Nwabisa
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Oct 2023, 14:58
Official
Good Day Nwabisa
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
NP
Nwabisa P's updateReviewer Update
18 Oct 2023, 15:02As For Standard Bank thank you to Hello Peter @ List my Account is Closed I don’t have to deal with Standard Bank again..Now it’s like I was asking money Yooo…Stress Free….Standard Bank no Chaa I can’t DEAL with.
NP
Nwabisa P's update18 Oct 2023, 15:02
Reviewer Update
As For Standard Bank thank you to Hello Peter @ List my Account is Closed I don’t have to deal with Standard Bank again..Now it’s like I was asking money Yooo…Stress Free….Standard Bank no Chaa I can’t DEAL with.
Standard Bank's replyOfficial
18 Oct 2023, 15:07Good Day Nwabisa
We are so sad that you are leaving us.
Our doors are always open when you come back.
Kind Regards
Standard Bank Hello Peter Team
***
We are so sad that you are leaving us.
Our doors are always open when you come back.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Oct 2023, 15:07
Official
Good Day Nwabisa
We are so sad that you are leaving us.
Our doors are always open when you come back.
Kind Regards
Standard Bank Hello Peter Team
***
We are so sad that you are leaving us.
Our doors are always open when you come back.
Kind Regards
Standard Bank Hello Peter Team
***
NP
Nwabisa P's updateReviewer Update
18 Oct 2023, 15:09Nothing Positive about Standard Bank nix Coz I asked for the Manager on my arrival I was told she left to Town for Meeting suddenly she appeared Yooo…
NP
Nwabisa P's update18 Oct 2023, 15:09
Reviewer Update
Nothing Positive about Standard Bank nix Coz I asked for the Manager on my arrival I was told she left to Town for Meeting suddenly she appeared Yooo…
Standard Bank's replyOfficial
18 Oct 2023, 15:14Good day Nwabisa
We take this matters seriously and we will investigate the incident.
Kind Regards
Standard Bank Hello Peter Team
***
We take this matters seriously and we will investigate the incident.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Oct 2023, 15:14
Official
Good day Nwabisa
We take this matters seriously and we will investigate the incident.
Kind Regards
Standard Bank Hello Peter Team
***
We take this matters seriously and we will investigate the incident.
Kind Regards
Standard Bank Hello Peter Team
***
NP
Nwabisa P's updateReviewer Update
18 Oct 2023, 20:37I also had a ***** claim that was lodged but my account is closed..No the The ***** claim has been approved but no account was taken to me to get that Money..
NP
Nwabisa P's update18 Oct 2023, 20:37
Reviewer Update
I also had a ***** claim that was lodged but my account is closed..No the The ***** claim has been approved but no account was taken to me to get that Money..
Standard Bank's replyOfficial
18 Oct 2023, 21:24Dear Nwabisa
Please tell us more about the above claim.
Kindly confirm what kind of claim is it so we can further engage our team and revert.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Please tell us more about the above claim.
Kindly confirm what kind of claim is it so we can further engage our team and revert.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply18 Oct 2023, 21:24
Official
Dear Nwabisa
Please tell us more about the above claim.
Kindly confirm what kind of claim is it so we can further engage our team and revert.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Please tell us more about the above claim.
Kindly confirm what kind of claim is it so we can further engage our team and revert.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
NP
Nwabisa P's updateReviewer Update
19 Oct 2023, 09:32The Msg I received yesterday said my ***** claim has been approved.I will be refunded but my account is closed and they didn’t take my account no for refund.
NP
Nwabisa P's update19 Oct 2023, 09:32
Reviewer Update
The Msg I received yesterday said my ***** claim has been approved.I will be refunded but my account is closed and they didn’t take my account no for refund.
NP
Nwabisa P's updateReviewer Update
19 Oct 2023, 09:35My Acc No:***7
Tyme Bank …Please use that because I’m so not going back to Prominade Branch…
Tyme Bank …Please use that because I’m so not going back to Prominade Branch…
NP
Nwabisa P's update19 Oct 2023, 09:35
Reviewer Update
My Acc No:***7
Tyme Bank …Please use that because I’m so not going back to Prominade Branch…
Tyme Bank …Please use that because I’m so not going back to Prominade Branch…
Standard Bank's replyOfficial
19 Oct 2023, 09:44Dear Nwabisa
Thank you for writing back to us.
We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for writing back to us.
We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply19 Oct 2023, 09:44
Official
Dear Nwabisa
Thank you for writing back to us.
We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for writing back to us.
We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***