1 reviews | Active since Jan 2013

12 Feb 2025, 20:22

Bank ripping me off

I went to the bank to close my account. They couldn't manage to close it. Months later I'm still being charged and my positive balance has been eaten up.

0
Replies (4)
Standard Bank
Standard Bank's reply12 Feb 2025, 20:46
Official
Dear Yoosuf

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply14 Feb 2025, 08:41
Official
Dear Yoosuf

Just now, our staff attempted to call you but was unable.

Please let us know when would be a good time to reach you.

Awaiting your reply.

Kindest regards
Standard Bank Hello Peter Team 
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's update14 Feb 2025, 10:16
Reviewer Update
i was contacted by the banks hello peter team. They contacted the branch manager who resolved this issue in few hours.Thank you so much. Happiness
Standard Bank
Standard Bank's reply14 Feb 2025, 10:28
Official
Dear Yoosuf

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards
Standard Bank Social Media Team 
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