1 reviews | Active since Mar 2014
Bank ******* **** to skim customer of Revenue
<p>I am unhappy with Standard Bank Management that failed in its mandate to execute a customer request.</p> <p>Standard bank staff incompetency as below:</p> <p>STD Bank did not transfer the sum of R100K to the 12 month fixed deposit as requested.<br />STD Bank did not close the Sum 1 account for Kiro Ramdhaney as requested.<br />The first visit to do request these transactions cost us 2 hours at a cost of R500 per hour = R1000<br />Second visit took 1 hour at cost of R500 per hour<br />Third visit was on Saturday when both parents went with Kiro to STD bank Sandton Alice Street for 1.5hours at costing us R750 x 2 = R1500<br />Total loss to us excluding transportation = R3000<br />We also lost a month’s interest for the 32 call account which must be added to the account.<br />Notice deposits can only be opened to a max value of R99 9999 due to technical IT Glitch at STD Bank. By doing this STD bank is in theory ******** customers forcing them to open accounts with lower interest rates and tying them down for a year or longer. Interest rate over R100K is higher and the bank knows this well. We actually would like to close the account with no penalties and reopen another account with the full value over R200k to get higher interest rates.<br />We expect to be reimbursed for our financial losses and for loss of interest earned as explained to Manager on site on the Saturday as well as the private banker who came to assist.</p> <p>Just saying that you are sorry is not good enough. If you cannot reimburse us for the loss then we request that you provide us tickets to any shows for us as family of 4 to any event sponsored by STD bank.</p> <p> Very unhappy customers..</p> <p>Name of Account Holder: **** Ramd!!!!y</p> <p>Account Type: Student Account</p> <p>Account Number: Call me for these details !!!</p> <p>Naresh Ramdhaney (Parent with full signing rights and Power of attorney)</p> <p> ********** 231</p> <p> </p>
Dear Naresh
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Naresh
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
