Bank of clowns and ******

Waw.... Standard bank after the blunder you have made and debited my account twice for my bond, I'm still waiting for an apology and an answer as to how will you compensate for the immotional stress and inconvenience you have caused? Today i get the opposite type of a call from Khanyisa that my account is in arreaswhen you have told me to get my bank to reverse it? And this was only said after I had to call and ask what happened. Who's fault is this? I am so mad at what you did. After I went and reversed the funds, I got another reversal from you why? Then i get to deal with *********** managers as Sthembiso who tells me that I have to submit my bank statement to standard bank so he can verify that I had unpaid debits, no trust from what i am telling him? And why should I do this whereas it is my personal money you took? What proof do you want for the fact that my family and i slept without food while you took the money? What proof do you want for me missing work for not having petrol money while I had just gotten paid?

I don't mind paying for the bond you have made a mess on, but I wanna know how are you making up for all this hot mess? You must not think and treat us like all the money belongs to you simply because you are a bank. Admit when you make mistakes and own up to them then we move on. I'm expecting a call and a way forward before this blows up on all sorts of social media.