AB
Alta B

1 reviews | Active since Oct 2018

30 Oct 2018, 09:37

Bank negligence

I bought 2 Ford Ranger bakkies 2017 which has been sold back to Ford wich the bank has to inspect and it is now 2 months and still waiting. I am in debt review and I'm really struggling.

0
Replies (2)
Standard Bank
Standard Bank's reply30 Oct 2018, 14:56
Official
 Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
*** 
Standard Bank
Standard Bank's reply05 Nov 2018, 10:53
Official
Dear  Alta Botma 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***