Bank negligence

Item: Standard Bank
Rating: 1
Author: William W

Hi I have had a bad situation at standard bank where my card got cloned three times of which I have asked the bank after the third time to please close my account. And now three years later I've been sent a message that i ow them almost 2500 on bank fees and i have been handed over to attorneys... So never will i recommend anyone to be with standard bank... Feels like im being ******

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Replies (2)

Standard Bank's replyOfficial

15 May 2020, 01:06

Hello William

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply15 May 2020, 01:06

Official