EK
Elijah K
1 reviews | Active since May 2021
21 Jul 2025, 08:20
*** bank I tell you
It’s been 3 months now since I logged a complaint with Standard Bank, and the issue is still not resolved. I’ve followed up multiple times with no progress or clear feedback. This delay is unacceptable and has left me feeling completely helpless. I urgently need this matter resolved. ***
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 Jul 2025, 10:01Dear Elijah k K,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jul 2025, 10:01
Official
Dear Elijah k K,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
EK
Elijah K's updateReviewer Update
22 Jul 2025, 06:59My complaint reference is ***3. I’ve been moved from pillar to post with this issue, and still you can’t get a simple thing right.
Now you’ve double debited my account, causing my other debit orders to bounce. This is a very ****ing useless bank. I want my money back NOW.
If this isn’t resolved immediately, I will escalate to the Banking Ombudsman and take further action.
Now you’ve double debited my account, causing my other debit orders to bounce. This is a very ****ing useless bank. I want my money back NOW.
If this isn’t resolved immediately, I will escalate to the Banking Ombudsman and take further action.
EK
Elijah K's update22 Jul 2025, 06:59
Reviewer Update
My complaint reference is ***3. I’ve been moved from pillar to post with this issue, and still you can’t get a simple thing right.
Now you’ve double debited my account, causing my other debit orders to bounce. This is a very ****ing useless bank. I want my money back NOW.
If this isn’t resolved immediately, I will escalate to the Banking Ombudsman and take further action.
Now you’ve double debited my account, causing my other debit orders to bounce. This is a very ****ing useless bank. I want my money back NOW.
If this isn’t resolved immediately, I will escalate to the Banking Ombudsman and take further action.
Standard Bank's replyOfficial
22 Jul 2025, 09:13Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jul 2025, 09:13
Official
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***