1 reviews | Active since Oct 2017
Bank holding money wrongfully taken from clients.
I have had a personal loan with Standardbank. I then settled the account on the 14th of Aug 2019. on the 19th of Aug 2019 the account was closed by the bank. Yet on the 24th of Aug 2019. Another Debit order went of my account. I have since been pushed from pillar to post to get that debit order reversed. Every single person I spoke to at the bank does absolutely nothing to get this resolved. All I get is the following we have a 24-48 hour turn around time. I say again nothing get done about it. As recent as yesterday afternoon I called into the bank on the *** number.I eventually talked to a Collection agents supervisor who assured me he will look into this and get back to me this morning. Yet again no feedback and no refund.
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you should not be using any word like this:
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
You don't understand the meaning of those words. You guys are absolutely pathetic in resolving issues.
you should not be using any word like this:
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
You don't understand the meaning of those words. You guys are absolutely pathetic in resolving issues.