Bank has me in a throat-hold

In times of need, Standard bank has made their intentions very clear, they are NOT willing to help. After speaking to multiple people and sending numerous emails informing the bank of my financial situation, thay have handed me over for non payment. As per all my correspondence, I have been retrenched, I made payments as far as I possibly could thereafter with what money I had left. I have not received any feedback from them when I explained that I do not have an income, I am not able to claim UIF as I have been struggling with them for months and at the moment I can't even sell something to make a payment. How would the bank like me to keep them satisfied?